Pharmacist-directed anticoagulation service can impact patient satisfaction

As hospitals look for ways to improve patient satisfaction and boost their Medicare reimbursement, a Henry Ford Hospital study found that an inpatient pharmacist-directed anticoagulation service (PDAS) might be an unexpected opportunity.In a survey of 689 patients who received inpatient anticoagulant therapy, patient satisfaction increased significantly using the PDAS compared to patients' reviews of their care in a previous pharmacy model.

Fuente : http://www.eurekalert.org/pub_releases/2013-05/hfh...